Track your own healthcare with 'Volgjezorg'
Good, safe and prompt healthcare – that is something we all want and need. Whether we are chronically ill or going to an after-hours health centre after an accident. Good, safe and prompt healthcare starts with information - information about our current state of health. But not all healthcare providers know about your current condition(s) or previous medical problems. Fortunately, they can share important data about our health with other healthcare providers through the National Exchange Point (LSP). But only when necessary. And only if we have given prior permission for the exchange of medical data.
On ‘Volgjezorg’ you can arrange your permission for your GP, pharmacies, and your health centre. That way they can help other healthcare providers by sharing your medical data. And you can get the best possible, safest, and quickest treatment.
On Volgjezorg you can also track what happens to your medical data. See what types of data were shared (with your permission). Which healthcare provider(s) accessed those data, and when. That means that you always know what happens to your medical information.
How does it work?
Your GP and pharmacy can connect their computer to the Landelijk Schakelpunt (LSP - or National Exchange Point). Using the LSP, they can share your most important medical data. Another doctor or pharmacy can access this medical data with a secure ID-card and personal password. But only if it's necessary for your treatment. And only if you have given prior permission. The video below briefly explains how the LSP works when you come to the after-hours medical centre.
Frequently Asked Questions
How do I know if my GP and pharmacists have made my medical data available to other healthcare providers?
Your GP and pharmacist may share your medical information with other healthcare practitioners after your permission. You can ask them whether they have processed your permission and made your data available to other healthcare providers through the National Exchange Point. You can also see a tracking overview in your Personal Portal. With this overview you can see which healthcare providers have made your medical data available.
Does the National Exchange Point store my medical data?
No. No medical data is stored in the National Exchange Point. That data stays in the computer systems of your GP and pharmacies. The National Exchange Point only contains a reference index with Civic Service Numbers (BSNs). Based on your BSN, your healthcare provider can search through this reference index and see which other healthcare providers have provided medical information about you.
Are patients and healthcare providers obliged to participate in the exchange of medical data through the National Exchange Point?
Certainly not. Participation is voluntary for everyone. Patients themselves decide whether they want to give their GP and pharmacies permission to share their medical data. Healthcare providers determine whether they want to connect to the National Exchange Point, or not.
Do I have to give permission every time I visit my healthcare providers?
Do I have access to my own medical data through Volgjezorg?
No, you cannot access your own medical data through Volgjezorg. This website does not have access to your medical data. As a patient, you always have the right to see your own medical data. Ask your healthcare providers for insight in your medical records. Through Volgjezorg you can keep track of what happens to your medical data when healthcare providers exchange or access them through the National Exchange Point.
What is Volgjezorg?
Volgjezorg is a website for anyone who uses the Dutch healthcare system and visits healthcare providers like a GP, pharmacy or medical specialist. On Volgjezorg, you can control your permission for the exchange of your medical data by your healthcare providers. They can share your data through the specially developed and secured National Exchange Point (LSP). On Volgjezorg you can track what happens to your data through the National Switching Point. You can see which data are available, who has accessed them, and when. If your data is accessed you can even get a notification. This way you are always informed.
Did you arrange your permission yet?
Your doctor and pharmacist can only share your medical data if you give them permission in advance.